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At Trend Cart Now Point, we respect your privacy and are committed to protecting the personal information you provide while using our shopping website and services.

1. Information We Collect

We may collect information such as your name, email address, phone number, delivery address, order details, and other information you provide when creating an account, placing an order, or contacting us.

2. Order Information

We use the information associated with your orders to confirm purchases, prepare products for delivery, provide order updates, maintain order history, and assist you with customer service requests.

3. Cash on Delivery

Trend Cart Now Point offers Cash on Delivery (COD) for eligible orders. We collect and use the information necessary to process, confirm, and deliver COD orders to the provided address.

4. How We Use Your Information

Your information may be used to process orders, arrange deliveries, provide customer support, manage returns and cancellations, improve our website, and provide a better shopping experience.

5. Delivery Information

We may share necessary customer details, such as your name, phone number, and delivery address, with trusted delivery partners solely for fulfilling and delivering your orders.

6. Marketing Communications

With your consent, we may send information about new products, special offers, discounts, and shopping updates. You can unsubscribe from promotional communications whenever you choose.

7. Cookies & Website Usage

We may use cookies and similar technologies to remember shopping preferences, maintain cart functionality, improve website performance, and understand how customers interact with our website.

8. Data Sharing

We do not sell or rent your personal information. Information may be shared only with trusted service providers when necessary for order fulfillment, delivery, customer support, website operations, or legal requirements.

9. Data Security

We use reasonable technical and organizational safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

10. Your Rights & Contact

You may request access to, correction of, or deletion of your personal information, subject to applicable requirements. For privacy-related questions or requests, contact us at privacy@trendcartnow.com.

Welcome to Trend Cart Now Point. These Terms & Conditions explain the rules for using our website, purchasing products, and accessing our shopping services.

1. Acceptance of Terms

By accessing or using Trend Cart Now Point, you agree to follow these Terms & Conditions. If you do not agree with these terms, please do not use our website or shopping services.

2. Customer Eligibility

Customers must provide accurate and complete information when placing an order. By using our services, you confirm that the information provided by you is accurate and that you have the legal capacity to make a purchase.

3. Products & Product Information

We make reasonable efforts to ensure that product names, descriptions, images, availability, and specifications are accurate. Minor differences in product appearance may occur depending on your device or screen settings.

4. Pricing & Offers

Product prices, discounts, offers, and availability may change from time to time without prior notice. We reserve the right to correct pricing errors and update product information whenever necessary.

5. Orders & Confirmation

Placing an order does not guarantee acceptance. Orders are subject to product availability and verification. We may cancel or refuse an order if the product is unavailable, incorrect information is found, or suspicious ordering activity is detected.

6. Payment – Cash on Delivery

Trend Cart Now Point accepts Cash on Delivery (COD) for eligible orders. Customers are required to pay the applicable order amount to the delivery partner when the order is delivered. COD availability may depend on the delivery location, product, and order value.

7. Shipping & Delivery

Delivery timelines are estimates and may vary depending on the customer's location, product availability, courier operations, weather conditions, and other circumstances beyond our control. Customers are responsible for providing a complete and accurate delivery address and contact information.

8. Returns, Cancellations & Refunds

Eligible products may be returned according to our Return & Refund Policy. Customers must follow the applicable return period and product-condition requirements. Orders may be cancelled before dispatch where applicable. For eligible COD orders, approved refunds may be provided through an available refund method such as bank transfer or store credit.

9. Intellectual Property & Website Use

All website content, including logos, product descriptions, graphics, images, text, designs, and software, belongs to Trend Cart Now Point or its respective licensors. You may use the website only for lawful personal shopping purposes and must not copy, reproduce, or misuse our content.

10. Limitation of Liability & Governing Law

Trend Cart Now Point will not be responsible for indirect or consequential losses arising from the use of our website or products, except where liability cannot legally be excluded. These Terms & Conditions are governed by applicable laws, and any disputes will be handled by the appropriate courts having jurisdiction.

Our Return & Refund Policy allows eligible products to be returned within 7-14 days from the date of delivery, depending on the product category.

1. Return Window

Eligible products must be returned within 7-14 days of delivery. Products returned after the applicable return period may not be accepted.

2. Return Eligibility

Products must be unused, unworn, unwashed, and in their original condition. All original packaging, tags, labels, accessories, and product documentation should be included with the return.

3. Proof of Purchase

Customers must provide a valid order ID, order confirmation, or other purchase details when requesting a return. This helps us verify and process the return request quickly.

4. Non-Returnable Products

• Perishable food and beverage products
• Opened personal care or hygiene products
• Activated digital products or SaaS services
• Gift cards and membership subscriptions
• Personalized or customized products
• Products marked as "Final Sale"

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact our support team as soon as possible after delivery. We may request photographs or other details to verify the issue and arrange an appropriate replacement or return.

6. How to Request a Return

To request a return, contact our support team with your order ID, product details, and reason for the return. Once the request is approved, you will receive instructions for returning the product.

7. Return Inspection

Returned products are inspected after they reach us. A return may be rejected if the product is used, damaged due to customer misuse, missing original packaging, or does not meet the return eligibility requirements.

8. COD Refunds

For eligible orders placed using Cash on Delivery (COD), approved refunds will be processed through an available refund method, such as bank transfer or store credit. Customers may be asked to provide accurate refund details where required.

9. Refund Processing Time

Once the returned product has been received and approved, eligible refunds are generally processed within 5-7 business days. The actual time may vary depending on the applicable refund method and processing requirements.

10. Return Shipping & Exchanges

Return shipping arrangements depend on the reason for the return. Products received damaged, defective, or incorrectly may qualify for return shipping assistance. Exchanges are available only for eligible products and are subject to stock availability. For return assistance, contact us at returns@trendcartnow.com.